Find the next appointment
Keep services and booking close together, so a patient exploring a treatment has a clear next step.
Design concept · Patient app
Lumi Med Spa
A patient experience that feels like part of the practice.
Lumi explores how booking, rewards, products, and referrals can live in one considered, branded app. The goal is simple: give patients a useful reason to return between visits.
This is an illustrative med-spa concept. It shows the design approach, rather than a client launch or measured results. Your services, systems, and patient journey shape the version for your practice.
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Illustrative interface and account information
The design brief
Make the next step feel natural.
A patient has already chosen the practice. Now they want to find a service, book another visit, check a benefit, or revisit a product. Those everyday tasks should be easy to find.
Lumi uses a calm visual identity, clear navigation, and focused screens to connect those moments. The practice remains recognizable throughout the experience.
The patient journey
Each screen earns its place.
See a reason to return
Make loyalty points and membership benefits easy to understand between visits.
Revisit a recommended product
Give the practice’s products a familiar home, connected to the brand the patient already knows.
Introduce someone to the practice
Make the referral journey clear for both the patient making an introduction and the friend receiving it.
From concept to your practice
Start with the way your team works.
A polished interface is only useful when it fits your operations. Before defining the build, we review your booking system, services, products, patient questions, and staff responsibilities.
Your brand and services
The language, visual identity, and patient paths reflect your own practice.
Your systems and handoffs
Booking and other connections are assessed before they are included in the scope. Consult requests route to your own team.
Your launch priorities
Agree the content, review steps, responsibilities, and milestones before the build begins.
Explore the fit
What would this make easier for your patients?
Use a 15-minute Diagnostic Call to discuss the patient tasks, systems, and priorities that would shape your app.
Book a Diagnostic Call