Our Services
Help patients find you. Make the next visit easier.
You have built a practice worth choosing. Your digital experience should help patients understand your expertise, book with confidence, and come back when they need you.
Our focus is two connected services: AI Era Search Visibility to support patient discovery, and a Custom Patient App for booking, loyalty, and the relationship between visits.
Diagnostic Call · 15 minutes · Review your practice, priorities, and next steps.
01 · Patient relationships
Custom Patient App
Give patients an easier way back to your practice.
A patient can value your care and still put off the next visit. Bring booking, products, membership benefits, rewards, and consult requests into one branded experience, so the next step is easy to find.
The experience is designed around your brand and how your patients use your practice. We review your booking setup, services, and team workflow before defining the build, so the app has a clear role from launch.
What's Inside
Referrals
Give patients a simple way to invite a friend, with rewards and referral tracking inside your app.
Memberships
Put your membership benefits in one place so patients can see the value between appointments.
In-app shop
Keep product discovery and reorders connected to the practice patients already trust.
Booking
Give patients a clear route to their next appointment. We review your scheduling setup when defining the build.
Loyalty rewards
Help patients see their points and benefits. Rewards support repeat visits and referrals; reviews are never incentivized.
Consult requests
Patients submit a request inside the app for your own staff to follow up. Your team stays in control of the conversation.
What The App Drives
Four shifts in how the practice runs.
A reason to return.
Booking, membership benefits, and product reorders give your app a useful role between visits.
Less scheduling friction.
Make the next step easy to find when a patient is ready to book, including outside your opening hours.
Referrals you can follow.
Give word of mouth a clear path from an invitation to a new patient relationship.
More ways to stay connected.
Bring your shop and memberships into the same experience as your services and booking.
Concept · Patient App · Lumi
Designed around real reasons patients return.
Lumi is a med-spa design concept, shown here to make the patient experience tangible. Your services, patient journey, and operational needs shape the version for your practice. These are illustrative screens, not client results.
Scroll across to explore all five screens.
Lumi
Good morning,
Sarah.
Welcome back to Lumi
Today · 2:30 PM
HydraFacial Glow
with Dr. Maya · 60 min
Quick actions
Home
A familiar home for appointments and useful next steps.
Book a service
Explore services
Botox · Full Face
Dr. Maya · 30 min
$650
Lip Filler · 1ml
Dr. Maya · 45 min
$925
Sculptra · 1 vial
Dr. Aisha · 60 min
$1,200
Tox · Masseter
Dr. Maya · 20 min
$580
Book
Service details lead naturally to the next appointment.
Lumi Members
Your balance
1,847
points
Recent earnings
Booked Botox
2d ago
+650
Referred Hannah
5d ago
+500
Birthday reward
1w ago
+50
Booked HydraFacial
3w ago
+225
Rewards
Patients can see their points and membership progress.
Request a consult
Let’s find your next step.
Share your interest with the Lumi team.
Your name
Interested in
Preferred contact
Your request goes to the practice team for follow-up.
Consult
Consult requests reach the practice’s own staff.
The Lumi Shop
Daily skin.
Bestseller
Vitamin C Serum
$92
Retinol 0.5%
$78
SPF 50 Mineral
$54
Members -15%
Glow Drops
$108
Shop
Patients can revisit products from the practice they trust.
Want the full screen-by-screen walkthrough?
Explore the app, then discuss how it fits your practice.
See the app up closeThe role of referrals
Make it easier for happy patients to introduce you.
A patient invites a friend, the app records the referral, and both can receive a reward. The value depends on adoption, completed visits, and what the program costs your practice.
The Referral Flywheel
Patient installs your app
Refers a friend in-app
Both get rewarded
Friend installs, and refers again
A clear path from patient recommendation to the next relationship.
Measure the full cost
- 1
Start with your current patient acquisition cost and the number of new patients you see.
- 2
Track which referrals become completed appointments. An invitation or app install is a step along the way.
- 3
Include rewards, platform fees, and staff time when evaluating whether the program is working for your practice.
Explore a revenue scenario using your own assumptions. The ROI calculator shows your arithmetic; it does not predict results.
Example loyalty settings
Illustrative program settings. Your practice defines the benefits and reward terms. Reviews are never rewarded or tied to points.
Make rebooking easier
Keep scheduling close at hand for patients ready for their next visit.
Support the relationship
Bring your products and membership benefits into the patient experience.
Welcome introductions
Give patients a simple way to share your practice with someone they know.
Keep your team in control
The AI concierge helps patients navigate your services and find a booking or consult request. Consult requests go to your own staff for follow-up. Your team retains responsibility for clinical conversations and patient care.
Plan for patient adoption
A useful app needs a clear introduction. During launch planning, identify when your team will introduce it, which patient tasks it should simplify, and how you will assess use after launch.
And it stays yours
You own what matters. Your patient data, your content, your brand, your accounts — yours outright, exportable any time. The app is licensed to you and maintained by us for as long as we work together. You're never renting your patient relationships from a third party.
02 · Patient discovery
AI Era Search Visibility
Be the answer when patients ask AI.
When a prospective patient researches a treatment or compares local practices, your expertise should be easy to find and understand. We bring search engine optimization (SEO), answer engine optimization (AEO), and generative engine optimization (GEO) together in one search visibility service.
The work starts with the services you want to grow, the patients they suit, and the places you serve. Clear content and a sound technical foundation support that discovery across search results and AI answers.
What Visibility Drives
Make your expertise visible before the first conversation.
Help the right patients recognize you.
Explain who you help, the services you offer, and what makes your approach relevant to the patient researching care.
Support discovery across search.
Build clear service and location pages that work together across conventional search and AI-assisted research.
Make your expertise easier to assess.
Present your team, credentials, treatment information, and practical patient questions clearly and consistently.
Know what to improve next.
Use an automated weekly report from your analytics stack to understand measured activity and guide the next priorities.
One connected search foundation
SEO and AI visibility work together.
How It Works
A clear process, from gaps to improvements.
Assess
Review your priority services, local market, existing pages, and representative patient questions to identify gaps.
Clarify
Make your expertise, services, locations, and patient answers easier to understand, with content and structured data.
Strengthen
Build consistent practice information and identify relevant directories, publications, and local sources that support your credibility.
Measure
Review the evidence available from your analytics stack in an automated weekly report, then prioritize improvements.
What's Included
One search system. Done for you.
Content, technical structure, practice information, and reporting work together. We define the pages, services, and locations in scope before work starts.
Book a Diagnostic Call- Service and location content organized around patient questions
- Structured data describing your practice and services
- Clear answers on the pages included in your plan
- FAQs grounded in your practice’s actual expertise
- Consistent practice information and relevant citation opportunities
- Content reflecting the locations and cities you serve
- Search and AI visibility assessment
- Ongoing content and technical improvements
- Integrated SEO foundation
- Automated weekly reporting from your analytics stack
Reporting · Illustrative design
Understand the evidence behind the work.
Your automated weekly report uses your analytics stack, including GA4 and Tag Manager. The concept below illustrates a visibility review; actual metrics depend on the connected sources and agreed measurement scope.
AEO Visibility Report
Example practice · Sample week
Total citations
47
+12 vs last week
Engines covered
5/5
Steady vs last week
Citation rank · Miami
#1
Up 3 vs last week
Query coverage
74%
+18% vs last week
Citations by engine
ChatGPT
· 24 queries tracked
18
+6
Claude
· 19 queries tracked
9
+3
Gemini
· 28 queries tracked
11
+5
Perplexity
· 15 queries tracked
7
+2
Grok
· 11 queries tracked
2
+2
Top citing sources
Industry publications
31%
your practice site
24%
Review platforms
18%
Local press
15%
local listings
12%
Sample queries · last 7 days
best med spa for botox near me
ChatGPT, Claude
Citedtop dental implant clinic in scottsdale
Gemini, ChatGPT
Citedchiropractor for sciatica in austin
Perplexity
Citedwhere to get a longevity workup
None yet
Missingmost reviewed LASIK surgeon nearby
ChatGPT, Grok
CitedAll figures and queries shown are illustrative. Website analytics do not reveal every private AI conversation or every mention of your practice.
Make reporting useful to your practice
Discuss your priorities and what you can measure.
Why Trust Us
Know who is accountable for the work.
Review the team, the process, and the work itself. Our examples are labeled clearly so you can assess the approach with confidence.
Founder-led, direct
Work with the senior team responsible for the design, operations, and search work. Meet the people behind MediaMD on our About page.
A transparent method
Understand the pages, services, and locations in scope, then follow measured activity through an automated weekly report.
Concept work, labeled
The Lumi app and visibility report are illustrative concepts. They show our approach to the experience and reporting, with no invented client results.
Built only for medical practices
Our focus spans med spas, surgery, dentistry, dermatology, chiropractic, and longevity practices where patient trust and choice matter.
Practical measurement
Reporting starts with your connected analytics and agreed goals. We distinguish measured activity from illustrative examples and assumptions.
Scope you can review
Define the deliverables, responsibilities, and launch milestones before the build. Search rankings and patient decisions remain outside any agency’s control.
Start with your practice
Where is your next opportunity to grow?
Use a 15-minute Diagnostic Call to review how patients find your practice, what happens after the first visit, and where the app and search visibility could help. We will discuss fit and a sensible next step.
Book a Diagnostic CallDiagnostic Call, 15 minutes. We'll map both levers for your practice.