About MediaMD
Built around the practice you are building.
Your care earns trust. We help your digital experience reflect it, from the moment a patient researches a treatment to the next time they book.
Why we focus on practices
Choosing a practice is personal.
A patient considering veneers, comparing surgeons, or researching a longevity consultation needs more than a name in a search result. They need to understand your expertise, decide whether you are the right fit, and know how to take the next step.
That is the common thread across the practices we serve: surgery, dentistry, med spas, dermatology, chiropractic, regenerative medicine, and longevity. The clinical work differs. The need for a clear, trustworthy patient experience remains.
The same care matters after the first appointment. Patients should be able to find your services, request a consult, see their membership benefits, or book again without piecing together several disconnected experiences.
Our work connects those moments. AI Era Search Visibility helps make your practice and expertise easier to discover. A Custom Patient App gives patients a branded place to book and stay connected between visits.
The Model
An app with a clear role in your practice.
The app brings two opportunities together: make it easier for patients to introduce your practice, and give existing patients useful ways to stay connected.
01 · Patient introductions
01
Patients bring patients.
A patient who recommends you should have an easy way to make the introduction. The referral experience connects the invitation, the reward, and the next step in one place.
Your practice can evaluate referrals alongside completed visits, reward costs, and staff time. That gives you a practical view of whether the program is useful.
Alongside the ongoing relationship ↓
02 · The ongoing relationship
02
Each patient gets 3–5× more valuable.
That is the ambition behind connecting referrals, in-app ordering, and memberships: more opportunities to serve a patient over time. The app brings products and membership benefits into the relationship between appointments.
The AI concierge helps patients explore your services and find the next step. Booking and consult requests keep that next step connected to your own practice and staff.
Phase 01 brings patients in for free. Phase 02 makes each one worth multiples of what they used to be. That's the compound.
How We Work
Four rules.
01
Understand the practice behind the brand.
A dentist, a surgeon, and a longevity physician share a need to earn patient trust. Their services and workflows differ. We start with your patients, your priorities, and how your team works, then shape the experience around them.
02
Be clear about what belongs to you.
You own what matters. Your patient data, your content, your brand, your accounts — yours outright, exportable any time. The app is licensed to you and maintained by us for as long as we work together. You're never renting your patient relationships from a third party.
03
Make expertise easy to understand.
Your digital presence should help a prospective patient understand your services, your credentials, and the next step. We bring that clarity to both search visibility and the patient app.
04
Keep accountability close to the work.
Work directly with the senior people responsible for design, technology, operations, and search. A clear scope and shared priorities help you understand what is being built and why.
The Team
You work directly with the people who build it.
Meet the team responsible for operations, design, search, and technology. Senior direct access keeps the conversation connected to the people responsible for the work.
Operations & Growth
Elon Pope
Operations Lead
Keeps priorities and delivery connected.
Elon leads operations, from the Diagnostic Call through planning and delivery. He connects your practice’s priorities with the build timeline and keeps the client relationship organized around the work.
Design & Search
Jotham Hall
Creative Director
Designs the app. Builds the search presence.
Jotham leads the design of the patient app and the content and structure behind your search presence. His focus is a consistent experience: help patients understand the practice, find the right information, and take the next step.
Strategy & Technology
Michael Crouch
Founder & Chief Executive Officer
Set the thesis. Still builds the hard part.
Michael founded MediaMD around two connected priorities: helping patients discover a practice and making the relationship easier to maintain. He sets the direction for the business and the standard for its work.
His hands-on focus is the technology and systems behind the app and search delivery, with an emphasis on consistent execution and quality.
Focus
Search visibility and the patient app.
Access
A direct relationship with the senior team.
Clarity
Scope, priorities, and measurable activity.
Work With Us
Tell us where you want the practice to go.
On a 15-minute Diagnostic Call, we will discuss your priority services, how patients find you, and what happens between visits. Together, we can assess where the app and search visibility fit.
Book a Diagnostic CallLimited roster. We onboard one practice per market.